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Methodical Problem Solving—What Every Tooling Engineer Should Know

June 6, 2025
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Stamping dies experience an array of stresses, temperatures, chemicals, shock and vibrations. Thus it is not surprising that metal stamping dies are prone to all kinds of in-process failures.

The premature failing of tooling components demands a complete analysis and proper identification of the failure mode(s) in order to repair the tooling properly and maintain optimum performance. Unfortunately, the immediate response to many failures involves repair or replacement of the damaged component as quickly as possible so that production may resume. Time-pressure conditions often preclude a properly devised investigation, which can result in important evidence being discarded or destroyed. 
Although the sequence may vary depending on the failure type(s), the procedure for any failure analysis should include the following steps.

Set aside biases. Unconscious bias is triggered by our brain automatically making quick judgments and assessments. Our background, training, personal experiences and cultural perspective all influence our biases. For example, a diemaker may view every stamping-related problem as a tooling issue, primarily due to how they were trained and the corporate culture in which they trained. This may lead diemakers to dismiss the opinions of others who have not undergone similar in-depth training.  

Collect samples. The failed die component (broken, twisted, bent, galled, chipped, scored, etc.) is the primary failure sample because it contains the actual failure site. A sample part of a similar component which has not failed, preferably one that has run successfully in production, also is desirable. Or, for replacement parts produced in batch lots, take a sample from the replacement-parts bin for comparative analysis. Comparing a failed component with one that has not failed proves beneficial in assessing if a failure occurred due to service conditions or to an error during manufacture.

Visually examine the failed part. Design errors often contribute to die failure. Design errors can be classified into two basic groups: those that fail from heat treatment, and those that fail in service. 

Design faults that cause failures from heat treatment include the presence of thick sections adjacent to thin sections; sharp corners; blind holes; stamp marks; corner radii that are too small; poorly located or designed grooves and notches; abrupt changes in cross-section; and the location of holes that result in thin walls.

Compile background data. Time spent collecting background data is vital to the success of any failure analysis. Necessary steps include a thorough understanding of the entire manufacturing process, the service histories of the failed component(s) and the reconstruction of the sequence of events leading to the failure. 

Getting acquainted with the manufacturing process may require the investigator to obtain die-detail drawings, technical specifications, component-process flow diagrams and all relevant fabrication information. This information includes the die materials used and machining methods employed, as well as data related to the heat treatment and surface treatment processes, including application methods.

When collecting service histories, environmental details are of particular importance. These include normal and abnormal loading, accidental overloads, cyclic loading, in-process temperature variations, die grinding, and sharpening practices.

A highly stressed area in a die detail may crack or chip in service due to a radius specified in the corner of the component inadvertently left sharp—an example of a manufacturing error. Chlorinated stamping lubricants used in stamping dies that contain tungsten-carbide tooling may result in chlorine attacking the cobalt binder. This causes eventual cracking or chipping of the die component—an example of a service-condition failure. 

Both cases resulted in cracking or chipping, but the conditions causing the failure differed.

Perform mechanical testing. Tool design and tool-steel selection often receive the most attention from the die shop while heat treatment is taken for granted, likely because the heat treatment process is least understood and almost always outside of a die shop’s direct control. Therefore, you must investigate the materials and heat treatment methods used for the failed application. Good tools for the initial assessment of heat treat results: surface hardness and toughness testing.

Obtain metallurgical services. A qualified metallurgical lab can assist with the following steps to help complete a failure analysis:

  • Macroscopic/microscopic examination to identify fracture surfaces, cracks and other surface anomalies
  • Determination of the failure mode(s)
  • Testing under simulated service conditions. 

Analyze all of the evidence. After gathering all data, the investigator must arrive at a conclusion based on the evidence collected. This step can be difficult because when conducting the investigation some clues may lead the investigator down paths that seem to identify causes, but in truth are merely consequences.

Develop a conclusion. The final and most difficult step in any investigation: developing recommendations. Some cases may prove simple while others not as obvious, even though the cause(s) may be known. Recommendations must be well thought out and validated. New failures can arise from erroneous recommendations, especially if unconscious bias significantly influenced attitudes, thought processes or behaviors. MF

Industry-Related Terms: Corner, Die, Grinding, Run, Surface, Heat Treatment, Stamping
View Glossary of Metalforming Terms

Technologies: Tooling

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