Metal Service Centers Can Log Their Customer-Support Activity via Smart Phone
October 1, 2010Comments
Invera Corp., Houston, TX, provider of Stratix steel and metal service-center ERP software, has extended its customer-service call-logging portal to smart-phone devices such as the iPhone and Blackberry. The enhancement provides customers a convenient to access Invera’s customer-service portal from anywhere and at any time without the need for a PC or laptop computer.
The smart-phone functions complement the firm’s existing web-based portal that allows customers to log support calls, query the Invera knowledge base on product operations, access new-product releases and support documentation, and view customer-specific correspondence. The functions will prove particularly useful to service-center staff placing support calls to Invera.
Invera: 514/935-3535; www.invera.com
See also: Invera
Technologies: Management, Materials
Comments
Must be logged in to post a comment. Sign in or Create an Account
There are no comments posted. Management
Friday, March 1, 2024
DOL Announces Nearly $200 Million Allotted for Registered Ap...
Friday, March 1, 2024
Management
Wednesday, January 24, 2024 Podcast
Laurie Harbour, President, Harbour Results, Inc., E707
Wednesday, January 24, 2024 Podcast
Management
Monday, January 22, 2024 Webinar
MetalForming LIVE 2024: Recruit, Retain, Train
Monday, January 22, 2024 Webinar
Management
Peter Ulintz Friday, October 27, 2023
Design for Manufacturing
Peter Ulintz Friday, October 27, 2023